Privacy Policy

Last updated: May 27, 2026

This Privacy Policy explains how Ventura County Roof Cleaners ("we," "us," or "our") collects, uses, and protects information when you visit venturacountyroofcleaning.com (the "Site") or request a quote for roof cleaning, pressure washing, window cleaning, or solar panel cleaning services across Ventura County, California.

We're a locally owned home services business — not a tech company — and we keep this policy in plain English so you can actually read it.

1. Information We Collect

Information you provide

When you request a quote, book a service, or contact us, you may give us:

  • Your name
  • Phone number and email address
  • Service address and details about the property
  • Anything else you choose to share in a form or message

Information collected automatically

When you visit the Site, Google Analytics 4 may collect (only if you accept cookies):

  • IP address and approximate geographic location
  • Browser type, operating system, and device type
  • Pages visited, time on page, and referring URL

2. How We Use Information

  • Respond to quote requests and schedule appointments
  • Deliver and follow up on cleaning services
  • Send invoices and project communications
  • Improve the Site and understand which content is useful
  • Comply with legal obligations

3. Cookies and Tracking

The Site uses Google Analytics 4 to understand how visitors use the Site. Analytics cookies only load if you click "Accept" on our cookie banner. If you decline, no analytics cookies are set and no data about your visit is sent to Google Analytics.

You can also opt out of Google Analytics site-wide by installing the Google Analytics Opt-Out Browser Add-on.

4. Sharing Information

We don't sell your personal information. We share information only with service providers that help us run the business — such as our email host, our Site analytics provider (Google), our scheduling/CRM tool (Supabase), and our payment processor. These providers are bound by their own privacy commitments.

We may disclose information if required by law, subpoena, or to protect our legal rights.

5. Your Rights

Depending on where you live, you may have the right to access, correct, or delete information we hold about you. California residents have additional rights under the CCPA/CPRA. To make a request, email venturacountyroofcleaning@gmail.com or call (805) 908-2005.

6. Data Security

We use reasonable technical and organizational measures to protect information. No internet transmission is 100% secure, but we limit access to information to the people who need it to do their work.

7. Children

The Site is intended for adults. We do not knowingly collect information from children under 13.

8. Changes

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.

9. Contact

Questions about this policy? Reach us at venturacountyroofcleaning@gmail.com or (805) 908-2005.